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What Part? - Terms and Conditions
  1. What Part?
    What Part? act only as a information provider of where customer(s) searching for parts can source their parts from, using our independent part suppliers on our network, therefore, What Part? cannot be held responsible for any error with parts ordered or parts supplied. The customer is solely responsible in checking that all the information we display or communicate on our website is accurate when they contact directly the part supplying company, in relation to, part details, the independent companies own terms and conditions, delivery dates and times, guarantees, and warranties. The customer is solely responsible for keeping appropriate records of all conversation with the supplier be it by phone or email.

    Parts ordered are covered by the specific supplier's warranties and What Part? cannot be held responsible for any problems or discrepancies. No refunds will be given by What Part? to any customer for parts incorrectly ordered or any parts supplied incorrectly. The customer is responsible for checking that parts ordered are the correct part, any problems with any ordered part/parts the customer should take the issue up with the supplier.

    What Part?, including subsidiaries and affiliates ("Website" or "What Part?" or "we" or "us" or "our") provides the information contained on this website or any of the pages comprising the website ("website") to customers ("customers") (cumulatively referred to as "you", "customers" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.
  2. Governing Law
    The client, the customer and the supplier shall hold the 'information provider' (What Part?) harmless in and from all claims, liabilities, damages and detriments not arising from the information providers actual negligence or malfeasance. The client, customer and supplier irrevocably covenant, promise and agree to hold the 'information provider' harmless from and against all losses, claims, expenses, suits, damages, costs, demands or liabilities, joint or several, of whatever kind or nature that the client, customer or supplier may experience as a result of using the services of the 'information provider'.
  3. Information on the Website
    Whilst every effort is made to update the information contained on this website, neither 'What Part?' nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. 'What Part?' reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and any purchases of parts or use of garages are entirely at your own risk.

    The trade marks, names, logos and service marks (collectively "trade marks") displayed on this website are registered and unregistered trade marks of 'What Part?'. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of 'What Part?'.
  4. Fitting Service
    What Part? provides information of where website users can fit their parts by supplying details of 'parts fitting centres', if a supplier offers this service it is entirely the parts purchasers decision and responsibility, What Part? will not get involved in any disputes in the unlikely event of a problem arising with parts fitting centres.
  5. Contacting the Supplies of the on 070 or 090 number provided
    Callers who phone the suppliers contact number supplies on our website or when they have been quoted a price for their part from our supplies need to be 18 years old or above and have the full permission of the person who pays the bills. This also applies to any numbers supplied by What Part? to the customer for which they need to ring to verify and request a LIVE serach for their part(s).

    What Part? will not be held responisble implicitly or explicitly for any unauthorised use of your telephone to access our service as this is out of our control. Any person(s) using the website will not under any circumstances be refunded for a charge or bill they have received for using any part of our sevices, if they have agreed to abide by our terms and conditions before submitting their parts inquiry.

    Calls to numbers beginning with the prefix 090 will be charged at 75p per minute from a BT landline. Calls from mobiles may vary.

    Calls to numbers beginning with the profix 070 will be charged at 50p per minute from a BT landline. Calls from mobiles may vary.
  6. External Links
    External links may be provided for your convenience, but they are beyond the control of 'What Part?' and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the 'What Part?'. Please visit our contact us page on the website if you would like to link to this website or would like to request a link to your website.
  7. Useful Information
    No parts must be altered, modified or dismantled in any way without prior permission of the 'part supplier'. Failure to comply with these terms will invalidate your guarantee / warranty.

    In the event that a part/parts is/are supplied and prove to be incorrect or faulty upon fitting, the supplying member must be notified within 48 hours.

    Refunds are can only made upon the RETURN of the goods to the 'parts suppliers' premises.

    All engines purchased must be fitted with a new timing belt / cam belt / chain and filled with new oil upon installation. Failure to follow this PROCEDURE will result in the guarantee / warranty being rendered NULL and Void.

    Please ensure all gearboxes are filled with new oil upon installation.

    Please ensure all goods are checked thoroughly before being signed for as refunds are not always possible for goods that have been damaged whilst in transit. The words unexamined or unchecked ON the delivery note / docket are not acceptable.

    All parts purchased are supplied on a part(s) only basis. What Part? and members of its network are unable to accept any responsibility for labour charges incurred in the fitting or removal of parts. Nor do we accept any responsibility for vehicle hire charges or any other consequential loss.

    Please note all members of the network are independent from ourselves, therefore we recommend that you make a note of the telephone numbers and names of the company(s) that you approach for quotations for parts.

    Finally What Part? are unable to accept any responsibility or liability whatsoever for any parts purchased via this network, or for any damage or loss that may result from their subsequent use.
  8. Public Forums and User Submissions
    'What Part?' is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by 'What Part?'. 'What Part?' reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to -
    1. defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;
    2. publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;
    3. post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of 'What Part?' and/or a third party's computer system and/or network;
    4. violate any copyright, trade mark, other applicable Great Britain or international laws or intellectual property rights of the 'What Part?' or any other third party;
    5. submit contents containing marketing or promotional material which is intended to solicit business.
  9. Specific Use
    You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify 'What Part?' against any loss, liability, damage or expense of whatever nature which 'What Part?' or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.
  10. Warranties
    The 'What Part?' makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company's personal information or material and information transmitted over our system.
  11. Disclaimer of Liability
    'What Part?' shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither 'What Part?' nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
  12. Companies on our Network
    All parts purchased or sold must and will comply with the Sale & Supply of Goods Act 1994 and be of 'satisfactory quality' at the time of sale. After completion of your registration, 'What Part?' are automatically obliged to map a 0871 number to your landline number, a 070 number to your personal direct line number of our contact at the company, or a 090 Premium Rate number to your business landline geographical number, without you being subjected to any costs what so ever. Companies on the What Part? network will be able to identify that an 090 or 070 number has been mapped to their business landline number, as each call will be
    able to be identified with a short whisper message before each call is answered, stating "This call is from What Part?".

    The guidelines for your company on our network to adhere to when an 090 number is mapped to their business landline geographical number:

    1. Calls are charged at 75p per minute from a BT landline. Other networks and mobiles may vary.
    2. Services must not be unreasonably prolonged or delayed.
    3. Important that your company or business on the What Part? network is covered by data protection registration due to payments taken over the phone - further information regarding this can be obtained from the Information Commissioners Office.
    4. Legality - Services and promotional material must comply with the law. You must not contain anything which is in breach of the law, nor omit anything which the law requires. Your services and promotional material must not facilitate or encourage anything which is in any way unlawful.
  13. Use of the Website
    'What Part?' does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain ). By accessing the website, you warrant and represent to 'What Part?' that you are legally entitled to do so and to make use of information made available via the website.
  14. General

    1. Entire Agreement
      These website terms and conditions constitute the sole record of the agreement between you and 'What Part?' in relation to your use of the website. Neither you nor 'What Part?' shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the 'What Part?' in respect of your use of the website.
    2. Alteration
      The 'What Part?' may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.
    3. Conflict
      Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
    4. Waiver
      No indulgence or extension of time which either you or 'What Part?' may grant to the other will constitute a waiver of or, whether by estoppels or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.
    5. Cession
      'What Part?' shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.
    6. Severability
      All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
    7. Applicable laws
      Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Great Britain without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.
    8. Privacy
      'What Part?' has the right to use your details for advertising & promotional purposes. For example: SMS messaging, emails, phone & postal sources. What Part? may also contact you directly or through external affiliate agencies/companies working with us by email or phone regarding additional products we feel you could be interested in and that you may find beneficial.

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